China Over-the-Phone Interpreting Service and Telephone Interpreters in China Login | Sign Up
How It Works
Plans & Pricing
No hidden fees. Pay as you go. No wasted minutes

Call Tips

Here are a few quick call tips to review prior to making your interpreter calls:

BEFORE I CALL
- Know language that is needed
- Know dial out number if needed
- Be prepared to provide interpreter with message to leave if there is no answer

HOW TO PLACE A CALL TO FREEIVA
- Call FREEIVA
- Provide your name & account information
- Provide call out number(in China)
- If the LES is on phone with you connect a 3 way call

DURING THE CALL
- Speak in short phrases
- Pause to allow interpreter to translate and the LES to respond
- Ask questions in first person. Ex: "When did you arrive?" versus asking interpreter "can you find out when he arrived?"
- Check for understanding by the LES thoroughout the call

ENDING THE CALL
- Before ending the call ensure that the interpreter and LES knows the session is about to end